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Customer Service > Shipping Options
Abt normally ships within 24 hours of receiving your order. In-stock orders placed
by 2pm (Monday through Friday) are usually shipped out the same day. We currently
ship products throughout the United States. If you live within 75 miles of our
retail store, we have a delivery fleet that
provides delivery and
professional
installation. For promotional shipping offers,
click
here. Your shipping choices are as follows:
Note: Due to the holiday, orders shipped after November 26, 2008 may experience
a 1 - 2 day delay.
Processing Time:1-24 hours
Delivery Time: (see chart)
|
Processing Time: 1-24 hours
Delivery Time: 3 business days
Total Ship Time: 3-4 business days |
Processing Time: 1-24 hours
Delivery Time:1 business day
Total Ship Time: 1-2 business days |
|
|
For safety purposes, a signature may be required to assure that you receive
your order. For 2008 holiday shipping guidelines- click
here.
Confirmation e-mail: One confirming the sale within 30 minutes of placing your
order. Tracking Number e-mail: Within 48 hours of placing your order (weekdays
only). To track your shipment using this method, click
here.
This delivery type is used for heavy and oversized items (large TVs, large furniture
and large appliances). This service includes delivery to the main entrance (or
garage) on the first floor of your home only. This service does not include
unpacking, plugging in, installation or debris removal.
Processing Time: 1-24 hours
Delivery Time: Between 3 and 10 business days
Total Ship Time: 4 to 11 days
Confirmation of your order and delivery will be sent via e-mail or a phone call.
Outside shipping company will contact you directly to arrange for a convenient
delivery time. (You will experience delays if the shipping company can not contact
you). To track your shipment using this method, click
here.
White Glove Delivery
This delivery type is used for heavy and oversized items (large TVs, large furniture
and major appliances) This service includes normal delivery within the first
floor of your home plus uncrating, setting your goods in place and removing
the packing material. This service does not include installation of any type.
Processing Time: 1-24 hours
Delivery Time: Between 3 and 10 working days
Total Ship Time: 4 to 11 days.
Confirmation of your order and delivery will be sent via e-mail or a phone call.
Outside shipping company will contact you directly to arrange for a convenient
delivery time. (You will experience delays if the shipping company can not contact
you). To track your shipment using this method- click
here. For detailed information on this service- click
here.
In-Store Pickup
If you live in or around Chicago and would like to pick up your order directly
from our store, simply choose "In Store Pickup" from the drop down
menu (on the checkout page that asks you to choose a shipping method) and hit
the update button. There is no shipping charge when you select this method.
To ensure the security of your online purchases, only the person who made the
purchase may pick up merchandise at the store. Bring a printed copy of your
receipt along with your credit card (that was used in the online transaction)
and a photo ID to the merchandise pickup area of the store once you receive
notification that it is ready for pickup (via an email). For our store hours
and directions, click here.
Abt Delivery Truck
If you live in or around Chicago and would like to have your order delivered
directly to your door, simply choose "Local Delivery" at checkout.
A customer service rep will contact you to schedule a delivery date. Please
note that smaller items not requiring installation may be shipped to you via
standard shipping. It normally takes between 1 and 5 days to receive your package
when choosing this option (depending on scheduling).
Other Information
Every package is insured to guarantee you receive your purchase in perfect condition.
Please look over all new deliveries prior to signing for the merchandise. Any
inconsistencies, irregularities, or damage must be noted in writing. Click here
for details on our return policy.
Please note:
- Delivery time frames are approximations. If there are delays, we will do our
best to let you know.
- Abt does not ship to Post Office (PO) boxes.
- We can ship products weighing 25 lbs or less to APO/FPO addresses. You must
call our shipping department to get a price quote on delivery for this service.
- Orders to Alaska and certain parts of Hawaii can only be shipped via UPS Next
Day Air. Some orders to Hawaii can be shipped UPS Ground but fees will apply.
Orders to Puerto Rico can only be shipped via USPS (postal service). None
of these areas qualify for the free shipping promotion.
- Deliveries to remote locations within the US may cause a delay.
- Specific delivery times or dates may be available with certain delivery types.
Additional charges may apply.
- At the present time, we are unable to accept or ship orders outside of
the US. (more info)

Additional charges will be added for freight services if one of the below apply:
- You live on an island with access or limited access via bridges.
- You live in the upper peninsula of Michigan (or anywhere north of Green Bay,
WI) or other remote locations throughout the US.
- You live outside of our local delivery area and you want a specific delivery
time or a delivery on a weekend.
Surcharges appear on the shipping estimator and checkoout pages of our website.
For quotes on any other additional charges, please contact our shipping
department.